CRM and data solutions tuned to how your sector works
The same connected core powers five sector solutions, each shaped around how that industry actually runs its day. Pick yours and see what Centric/Core looks like in your world.
Retail and multi-store
Every store, every sale, every VIP
Point of sale connected and refreshed nightly, loyalty and vouchers on every customer record, and marketing to a consent-managed contact base with smart lists, campaigns and welcome journeys.
- POS integration with nightly sync
- Loyalty points and gift vouchers
- Smart lists, campaigns and welcome journeys
- Store-level insights on demand
Promotional products
From enquiry to approved, production-ready order
Quoting built for promo, apparel and uniforms: size runs, decoration lines, artwork on the quote, a customer-adjustable link with online approval, and follow-up that runs itself.
- Quotes with size runs and decoration lines
- Customer-adjustable quote link with online approval
- Artwork proofing and a product customiser
- Production-ready order details at approval
Legal
Matters, referrers and relationships in one place
Matters with key dates, referrer tracking backed by relationship intelligence, trust deed analysis, ethical walls and a client 360 that shows the whole picture of every relationship.
- Matters and key dates
- Referrer tracking and relationship intelligence
- Trust deed analysis and document tooling
- Ethical walls and client 360
Engineering and professional services
People, projects and profit in one view
People as the resource model, with an org chart, project resourcing and allocations, leave-aware capacity forecasting, project profitability and a tender pipeline.
- Project resourcing and allocations
- Leave-aware capacity forecasting
- Project profitability
- Tender pipeline
Building
From enquiry to verified contract signed
A pre-contract pipeline built for builders: immutable price versions with expiry bands, e-sign-gated handover, variations, a WA compliance posture and automatic client check-ins.
- Pre-contract pipeline, enquiry to contract
- Immutable price versions with expiry bands
- E-sign-gated handover and variations
- Client check-ins that run themselves
Every sector gets
The core that comes with every solution
Whichever sector you are in, the same platform foundations do the heavy lifting underneath.
Sophia, your AI assistant
Ask in plain English and Sophia answers from your workspace's own data, with per-tenant spend guardrails so AI costs never run away.
Unified inbox
Email and two-way SMS in one queue with assignment, internal notes, mentions, snippets and enforced consent, connected to your own mailboxes.
Workflow studio
Versioned workflows with draft and publish and a simulator, including workflows triggered by inbound conversations.
Dashboards and insights
Live dashboards over your unified data, with per-user access areas deciding exactly who sees what.
Australian and secure
Hosted in Melbourne with active-active high availability, encryption at rest, strict per-tenant isolation with row-level security, and audit trails.
Connect everything. Decide with confidence.
Tell us which sector you are in and we will show you the platform working the way your business does.